Ferrox

Recover your receivables with control, traceability and measurable results

Centralize, oversee and optimize your collection management with real-time information, smart alerts and structured follow-up.

Companies managing large debt portfolios already use Ferrox to structure and optimize their operations.

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A multimodal system combining technology, legal and financial management tools for effective collection of large debt portfolios.

SERVICES

Pre-litigation: Receivables Management

•Administrative stage: Supported by an automated management system

•Containment stage: Call center negotiators

•Strategic stage: Field negotiators

Legal: Court Proceedings

•A nationwide legal team

•Enforcement proceedings

•Payment order proceedings

•Declaratory proceedings

•Insolvency proceedings

Pre-litigation: Receivables Management

•Administrative stage: Supported by an automated management system

•Containment stage: Call center negotiators

•Strategic stage: Field negotiators

Legal: Court Proceedings

•A nationwide legal team

•Enforcement proceedings

•Payment order proceedings

•Declaratory proceedings

•Insolvency proceedings

BENEFITS

•Nationwide coverage

•A team of field and call center negotiators

•A team of specialized attorneys

•Technology support:

•With collection management software

•CTI (Computer Telephony Integration)

•IVR (Interactive Voice Response)

•Dialers

•Effective collections through technology enabling:

•Analytics

•Multichannel communication

•Advanced queries, connections and functionality

•Different dialing modes (progressive, predictive, preview)

•Real-time reports showing each agent’s activity

•Nationwide coverage

•A team of field and call center negotiators

•A team of specialized attorneys

•Technology support:

•With collection management software

•CTI (Computer Telephony Integration)

•IVR (Interactive Voice Response)

•Dialers

•Effective collections through technology enabling:

•Analytics

•Multichannel communication

•Advanced queries, connections and functionality

•Different dialing modes (progressive, predictive, preview)

•Real-time reports showing each agent’s activity

PERFORMANCE INDICATORS

Total normalized unrecovered receivables: COP $34,578,433,166 in one year

10,000 debtors managed monthly

A 60% collection effectiveness rate across the total assigned portfolio

👉 More control. Greater recovery. Less uncertainty.

TESTIMONIALS

Court proceedings, Case Management, Judicial Information, Notifications, Court Clerks, Claims, Deadlines, Court Monitoring, Judicial Alerts, Hearings, Procedural Actions, Judicial Reports, Case Updates, Courts, Court Information, Debt Collection, Manizales, Pereira, Armenia, Ibagué, Cali, Medellín, Bogotá, Cartagena, Nationwide.